Category: Customer Feedbacks

Received unit

Customer (EF05SQN10DUO): I wanted to let you know I received the outdoor burner and used it once. It works great and I appreciate all your help. I didn’t have the optimal wok for it, but still enjoyed the cooking I

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Preventing Burner From Tipping

Customer (PF13S160): I purchased the PF13S160 short leg version. I am building it into an outdoor kitchen. The unit seems prone to tip forward if any downward pressure is put on the end of the arm where the valves are.

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Outdoor Kitchen Building Questions

Inquiry: Hello, I stumbled across your website from a chowhound discussion forum….otherwise you never came up in my google searches. I am looking to build an outdoor wok/frying station for my outdoor kitchen which is a single long countertop. My plan is

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200 times?

Inquiry: Hello, I would like to get the Continuous to 160kBTU/Hr. 32 lbs because I am going to use it for commercial purpose in a street food market. Do you think this device can handle 200 – 300 preparation a

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Clogged burner?

Customer (PF13L160): I left the burner outside in the rain and it might have rusted a bit and clogged. It’s outputting very little flame. Do you have any suggestions on how to clean/unclog it?  Thanks. Outdoorstirfry: Sorry to hear this. 

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Burner Problem

Customer (PF13L160EI): Hi!  We purchased the power flamer burner.  It is very nice, but there is a problem. The problem is that the pilot light flame is HUGE, even when the gas is turned down.  There seems to be no

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Is there a cover for this?

Customer (ED13LQN50WG): Is there a cover for this? Outdoorstirfry: No.  After your cooking, you can flip your wok upside down to cover the stove.   Alternately the lid for your wok can be used to serve the same purpose, although it

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you have a new generation regulator, please inform me what the advantages are.

Customer (PF13CL160): you have a new generation regulator, please inform me what the advantages are. Outdoorstirfry: A PF13L160 will go with a regulator with an ACME Type I (QCC) connector.   An ACME type I (QCC) connector makes use of the

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do you have anything to recommend to cover the unit?

Customer (PF13L160): Do I have to season the wok by the way?  do you have anything to recommend to cover the unit? I plan on leaving it outside but I want to protect it. Outdoorstirfry: The wok surface is coated with

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Got it! Just setting it up now.

Customer (PF13L160EI): Got it! Just setting it up now. Totally awesome, thank you

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