Category: Customer Feedbacks

Customer feedback

Customer (PF13L160EI):  I have been using my PF13L160EI with a 20lb propane tank for the past two years. The unit is reliable and I love cooking with it: the high pressure opens up new cooking textures and flavors. Your website

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Not stable during tossing

Customer (PF13L160):  Thanks for the guide. I noticed that the legs are stable enough for normal cooking but wobbles when rapidly tossing food. I’m thinking that it can be much more stable if the legs are bolted to a metal

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Send me a link to a correct regulator that I can purchase for PF13L160

Customer (PF13L160):  If possible, would you be able to send me a link to a correct regulator that I can purchase, just in case?  I don’t want to get the wrong one if I have to pick one up. Outdoorstirfry: 

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Smell Gas

Customer (PF13LQN120):  I just installed my burner. A few questions:   1. Is it normal to not see the flame in daylight? 2. I smell unburnt gas when using… is it possible all the gas it not burning up? 3.

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Refurnbished wind guard and pilot light.

Customer (Refurbished PF13L160): We used the stove for the first time yesterday and it was amazing! We have a lot to learn but the first dishes to come out of the wok were surprisingly good. We found an old wok

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Customer (PF13L160): THANKS SO MUCH..I AM VERY VERY VERY HAPPY.. arrived today!!!!!!!!!! My dream is real now!!!! Now i can make all kind different foods with my Woks….in MY SUPER NICE WOK BURNER!!!☆☆☆☆☆  thanks again..for create this amazing product totality good

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OK to put the stove on table?

Customer (PF13L160): If I take the legs off and put the burner on top of an outdoor anodized aluminum table, should I have something between the table and the burner? Thanks. Outdoorstirfry: No.  You should be able to leave the

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Right product

Customer (PF13L160x2): Hello, I setup a pop-up restaurant once a week. I am in need of two wok burners. You have multiple options and I was looking for direction on the correct ones. Thank you. Outdoorstirfry: You sound like doing

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I need some advice on woks.

Customer (PF13L160): Hello,  I am really enjoying the burner.  I need some advice on woks.   I bought a stainless steel wok and it’s not really working too well.  What kind of wok should I buy? Outdoorstirfry: Stainless steel may not conduct heat

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A few questions on received EF13LQN50WG

Customer (EF13LQN50WG): Hello, I received this item but I am concerned about it. Could you please answer some questions. 1) why is the item picture on the box different than the item inside? 2) what are the words that are

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