Customer (PF13LQN120): Due to the Coronavirus, I am cooking at home with a restaurant like high power stove. Outdoorstirfry: I think you are making a good choice to stay more at home. Bests.
Category: Customer Feedbacks
Wok burner (PF13L160) Not Hot Enough
Customer: I noticed my burner is not turning up so high. I have it on full blast and I can only get a medium flame. I did leave it out overnight and there might be some rust accumulating, maybe the…
additional accessories
Customer (PF13L160): Hi, i have a question you don’t sell additional accessories to this equipment? I am looking for a plain ring to can use the fryer with normal pan not only with a wok? Outdoorstirfry: The stove flame goes…
Propane regulator is defective and won’t allow propane from Propane tank and through the hose
Customer (PF13L160): Propane regulator is defective and won’t allow propane from Propane tank and through the hose Outdoorstirfry: The regulator has a leak protection feature. When activated, it reduces gas flow to the burner. Please re-read item 8 2~4 paragraphs…
My propane burner’s flame no longer turns up to a high flame
Customer (PF13L160EI): My propane burner will only produce a moderate flame now. At first, I thought that my propane was getting low, so I had the tank topped off, but that didn’t help. Do you have any ideas of what…
Tagged with: high flame
Missing Part Replacement
Customer (PF13L160): Hi there, I have one of your PF13L160 that I have been using for many years. We recently moved, and it seems that I have misplaced the small metal ring that sits atop the center of the burner…
Hose clamp
Customer (PF13L160EI + Carbon Steel Wok Set): I open my wok package today. I was disturbed to see the use of screw-down clamps instead of crimped connection for the propane gas line. I don’t think this is safe. Do you…
Wok Size Recommendation
Customer (PF13L160EI): I would like to know the maximum size wok that can be used on this wok burner. I am in xxxxxxxxxxx and I think you are in xxx xxxxx. By the way I have already ordered one from…
Gas smell with PF13L160
Customer (PF13L160): I have been noticing that there is a gas smell with my PF13L160 when I’m cooking for a longer time, around 10 minutes. However I don’t notice it if I’m cooking within 2-3 minutes. I’m a little concerned,…
Customer feedback
Customer (PF13L160EI): I have been using my PF13L160EI with a 20lb propane tank for the past two years. The unit is reliable and I love cooking with it: the high pressure opens up new cooking textures and flavors. Your website…
Tagged with: cooking flavor, cooking texture, long nose BBQ igniter, PF13L160EI, piezo, pilot line, spark
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