Customer: The EasyFlamer EF13LFN50WG stove that you sold me works great! Does your company sell a rack for the stove with which I could use a flat fry pan on? Also, do you sell covers for the stove when they…
Category: Customer Feedbacks
Can’t find the long legs
Customer: Hi I received the short legs for the stove. Did I order the long leg configuration? Outdoorstirfry: Yes you did ordered a long leg stove. There are two boxes in the package. The long legs are usually in between these…
Posted in Customer Feedbacks
Burner Not Working
Customer: HI, about 8 years ago I purchased an EasyFlamer Stir Fry Stove with a Wind Guard (Natural Gas). The inner 2 rings do not produce any flames. Only the outer rings work. I have used a wire brush to…
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A question occurred to me, can this burner accommodate a 17” wok or is 13” the biggest it can handle?
Customer (PF13L160): A question occurred to me, can this burner accommodate a 17” wok or is 13” the biggest it can handle? Outdoorstirfry: The burner should be able to handle a 17” wok easily. The burner flamer does spread out…
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Which wok would work best with this product?
Customer (PF13CL130EI): Which wok would work best with this product? Outdoorstirfry: We wound recommend anything between 13”16” wok as optimal, although the stove should be able to handle any size outside this range. You should try to find a single…
Posted in Customer Feedbacks
Is the flame adjustable by electronic ignition knob or I can adjust the heat of flame and other questions?
Customer (EF13LN50WG): Before I order EasyFlamer EF13LN50WG to use with natural gas supply line in my patio, I have several questions: Is the flame adjustable by electronic ignition knob or I can adjust the heat of flame? Do you have…
Posted in Customer Feedbacks
does it need to be covered against rain and other harsh environment? Does it rust?
Customer (PF13L160): I’d purchased your amazing outdoor wok through Amazon. First of all, I love it and weather permitting I’ve been using it daily. Question I have is it is does it need to be covered against rain and other…
Posted in Customer Feedbacks
Pilot Light (PF13xx160) dies out
Customer: Minor issue with pilot light. When I turn on normally it will fire up and die out. I have to remember to turn it on very slightly and it will stay lit. I guess when it’s on too much…
Posted in Customer Feedbacks
Sudden Yellow Flame
Customer: Hi, My stove suddenly the flames become yellow instead of blue fire. Issit because of the regulator? Can’t seem to use the stove now. The fire is yellowish. Outdoorstirfry: Can you help us by telling what changes before and…
Posted in Customer Feedbacks
Regulator Hissing Sound
Customer: I have your PowerFlamer for many years. Very good product. Recently, I had to change the regulator and you sent me a red regulator (I use to have a blue flat regulator). I notice that the new regulator has…
Posted in Customer Feedbacks