Category: Customer Feedbacks

Igniting the fire takes three or four clicks every time. Is this normal? Do you have any fixes for this?

Customer (EF13SN50WG): Igniting the fire takes three or four clicks every time. Is this normal? Do you have any fixes for this? Outdoorstirfry: The small ignition pipe does not give enough gas for reliable ignition if the knob is turned

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Does your company sell a rack for EasyFlamer stove?

Customer: The EasyFlamer EF13LFN50WG stove that you sold me works great! Does your company sell a rack for the stove with which I could use a flat fry pan on? Also, do you sell covers for the stove when they

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Can’t find the long legs

Customer: Hi I received the short legs for the stove.  Did I order the long leg configuration? Outdoorstirfry: Yes you did ordered a long leg stove.  There are two boxes in the package.  The long legs are usually in between these

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Burner Not Working

Customer: HI,  about 8 years ago I purchased an EasyFlamer Stir Fry Stove with a Wind Guard (Natural Gas). The inner 2 rings do not produce any flames. Only the outer rings work.  I have used a wire brush to

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A question occurred to me, can this burner accommodate a 17” wok or is 13” the biggest it can handle?

Customer (PF13L160): A question occurred to me, can this burner accommodate a 17” wok or is 13” the biggest it can handle? Outdoorstirfry: The burner should be able to handle a 17” wok easily.   The burner flamer does spread out

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Which wok would work best with this product?

Customer (PF13CL130EI): Which wok would work best with this product? Outdoorstirfry: We wound recommend anything between 13”16” wok as optimal, although the stove should be able to handle any size outside this range.   You should try to find a single

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Is the flame adjustable by electronic ignition knob or I can adjust the heat of flame and other questions?

Customer (EF13LN50WG): Before I order EasyFlamer EF13LN50WG to use with natural gas supply line in my patio, I have several questions: Is the flame adjustable by electronic ignition knob or I can adjust the heat of flame? Do you have

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does it need to be covered against rain and other harsh environment? Does it rust?

Customer (PF13L160): I’d purchased your amazing outdoor wok through Amazon. First of all, I love it and weather permitting I’ve been using it daily. Question I have is it is does it need to be covered against rain and other

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Pilot Light (PF13xx160) dies out

Customer: Minor  issue  with pilot light. When  I  turn on normally  it will fire up and die out. I have to remember  to turn it on very  slightly and it will  stay lit. I guess  when it’s on too much

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Sudden Yellow Flame

Customer: Hi,  My stove suddenly the flames become yellow instead of blue fire. Issit because of the regulator?  Can’t seem to use the stove now. The fire is yellowish. Outdoorstirfry: Can you help us by telling what changes before and

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