Customer (PF9L130): Thank you! Very excited to receive it. I think it’s a fantastic product and I’ve been looking for an outdoor wok stove for a while. Your story of how your idea came to light completely resonated with me.…
Category: Customer Feedbacks
Hi or Low? Shipping to UK?
Inquiry: Hello guys, I’ve been looking through your great web site as I’m looking for a single wok burner as they are few and far between here in the UK. Ideally I would like like a burner that might connect to 13kg propane tank…
What type of wok do you recommend for use with it?
Customer (PF13L160): I did receive the powerflamer, and I am in the process of getting my set up ready. What type of wok do you recommend for use with it? Do you suggest flat bottom or round? Thanks. Ooutdoorstirfry: Either…
Question on seasoning the wok
Customer: I seasoned my wok and as a final step I cooked an onion in my wok to remove any metallic taste. When I did this brown splotchy grease stains were created all around the top of the wok. They are slightly raised…
Received unit
Customer (EF05SQN10DUO): I wanted to let you know I received the outdoor burner and used it once. It works great and I appreciate all your help. I didn’t have the optimal wok for it, but still enjoyed the cooking I…
Posted in Customer Feedbacks Tagged with: Burner Protection, Cover Burner from Rain, Cover Burner from Wind
Preventing Burner From Tipping
Customer (PF13S160): I purchased the PF13S160 short leg version. I am building it into an outdoor kitchen. The unit seems prone to tip forward if any downward pressure is put on the end of the arm where the valves are.…
Outdoor Kitchen Building Questions
Inquiry: Hello, I stumbled across your website from a chowhound discussion forum….otherwise you never came up in my google searches. I am looking to build an outdoor wok/frying station for my outdoor kitchen which is a single long countertop. My plan is…
200 times?
Inquiry: Hello, I would like to get the Continuous to 160kBTU/Hr. 32 lbs because I am going to use it for commercial purpose in a street food market. Do you think this device can handle 200 – 300 preparation a…
Posted in Customer Feedbacks, FAQ Tagged with: 626 Night Market, Arcadia, BTU, Burner Pilot, High Pressure Burner, Outdoor Cooking, Outdoor Event, Pilot Flame
Clogged burner?
Customer (PF13L160): I left the burner outside in the rain and it might have rusted a bit and clogged. It’s outputting very little flame. Do you have any suggestions on how to clean/unclog it? Thanks. Outdoorstirfry: Sorry to hear this. …
Burner Problem
Customer (PF13L160EI): Hi! We purchased the power flamer burner. It is very nice, but there is a problem. The problem is that the pilot light flame is HUGE, even when the gas is turned down. There seems to be no…
Posted in Customer Feedbacks