Category: Customer Feedbacks

Very excited to receive it

Customer (PF9L130): Thank you! Very excited to receive it. I think it’s a fantastic product and I’ve been looking for an outdoor wok stove for a while. Your story of how your idea came to light completely resonated with me.

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Hi or Low? Shipping to UK?

Inquiry: Hello guys,  I’ve been looking through your great web site as I’m looking for a single wok burner as they are few and far between here in the UK.   Ideally I would like like a burner that might connect to 13kg propane tank

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What type of wok do you recommend for use with it?

Customer (PF13L160): I did receive the powerflamer, and I am in the process of getting my set up ready. What type of wok do you recommend for use with it? Do you suggest flat bottom or round?  Thanks. Ooutdoorstirfry: Either

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Question on seasoning the wok

Customer: I seasoned my wok and as a final step I cooked an onion in my wok to remove any metallic taste. When I did this brown splotchy grease stains were created all around the top of the wok. They are slightly raised

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Received unit

Customer (EF05SQN10DUO): I wanted to let you know I received the outdoor burner and used it once. It works great and I appreciate all your help. I didn’t have the optimal wok for it, but still enjoyed the cooking I

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Preventing Burner From Tipping

Customer (PF13S160): I purchased the PF13S160 short leg version. I am building it into an outdoor kitchen. The unit seems prone to tip forward if any downward pressure is put on the end of the arm where the valves are.

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Outdoor Kitchen Building Questions

Inquiry: Hello, I stumbled across your website from a chowhound discussion forum….otherwise you never came up in my google searches. I am looking to build an outdoor wok/frying station for my outdoor kitchen which is a single long countertop. My plan is

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200 times?

Inquiry: Hello, I would like to get the Continuous to 160kBTU/Hr. 32 lbs because I am going to use it for commercial purpose in a street food market. Do you think this device can handle 200 – 300 preparation a

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Clogged burner?

Customer (PF13L160): I left the burner outside in the rain and it might have rusted a bit and clogged. It’s outputting very little flame. Do you have any suggestions on how to clean/unclog it?  Thanks. Outdoorstirfry: Sorry to hear this. 

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Burner Problem

Customer (PF13L160EI): Hi!  We purchased the power flamer burner.  It is very nice, but there is a problem. The problem is that the pilot light flame is HUGE, even when the gas is turned down.  There seems to be no

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