Month: December 2011

I had to buy a adapter to connect to the hose from my older hose w/quick connect.

Name: Praveen, FL(EF11SN50) Feedback: I received it today.  I had to buy a adapter to connect to the hose from my older hose w/quick connect. ($2.17)  But it is up and running, I am very happy with it.  Our Answer

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Thanks for the advice before the purchase, fast delivery and assistance in customs clearance.

Name: Peter, Germany(PF13L130) Feedback: Thanks for the advice before the purchase, fast delivery and assistance in customs clearance. The Stove is doing extremely well and a first test last evening at -5 C / 23 F were excellent. I ‘m

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I tried to attach the power flamer to the propane gas tank.

Name: Claus, California(PF13L160EI) Feedback: Hi, I tried to attach the power flamer to the propane gas tank. The power flamer outside thread does not attach to the bottle inside thread. Can you explain this? Our Answer (if any): Hi Claus,

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The stove is hen hao (Very Good), xie xie (Thank You)!

Name: Thomas, Alaska(PF13L130EI) Feedback: The stove is hen hao (Very Good), xie xie (Thank You)! I just got it yesterday, and this morning I set it up and seasoned the wok, and made pork with garlic, chili, ginger and spring

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I recently purchased the 9″ powerflamer.

Name: Chris, Arizona(PF9CL130) Feedback: I recently purchased the 9″ powerflamer. I was inquiring if the stove and connector design are approved by any USA safety standard or reputable USA organization? I wanted to be assured that such a high power

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I have been using the stove and it works really well, with plenty of heat, and plenty of sizzle in the wok.

Name: Philip, California(EF13LQN50WG) Feedback: I have been using the stove and it works really well, with plenty of heat, and plenty of sizzle in the wok. You have to get all your ducks in a row before firing it up,

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Thanks again—really like the 13″ PF

Name: Todd, California(PF13L50) Feedback: Thanks again—really like the 13″ PF, it really gets the 16″ wok rocking ‘ hot! Our Answer (if any):

Posted in Customer Feedbacks

Aloha, I appreciate your great service – not only prompt replies of my inquires but also your offer to help finding an Y connector.

Name: Mei, Hawaii(PF9L70) Feedback: Aloha, I appreciate your great service – not only prompt replies of my inquires but also your offer to help finding an Y connector. In additional the quickness of your shipping. I would highly recommend your

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We set it up tonight and tested it out – working great.

Name: Leila, Georga(PF13CL130 + Carbon Wok Set) Feedback: We set it up tonight and tested it out – working great. We seasoned the wok and then cooked a snack of okra and onions – it was so good! We can’t

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I bought your powerFlamer13L50 last month.

Name: David, Canada(PF13L50) Feedback: I bought your powerFlamer13L50 last month. It is a wonderful product. It was very easy to set up. We are now enjoying restaurant quality (Wok Hei) food….without all that oil and salt. Also your service was

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