Question: I have a 13″ wide at the top x 4.5″ deep carbon steel wok with a flat bottom. I am interested in purchasing a PF13L130EI. Will this pan fit properly on this stove? Answer: Yes it should fit. Customer:…
Month: December 2014
I want to protect it from rust.
Customer questions: I recently purchased the PF13CL160 and cover it with a tarp to give it some protection from rain, snow, etc. . Is this model made out of cast iron? I want to protect it from rust. I have…
Posted in Customer Feedbacks
Do the regulators come with the burners?
Question: Do the regulators come with the burners. They aren’t shown in the pics. Answer: The regulator is part of the stove.
Posted in FAQ
My stove — which I bought from you– just quit working.
Customer Question: My stove — which I bought from you– just quit working. there is no gas getting to the stove. Does it need a new regulator? Can I use a high-pressure regulator, or must it be medium pressure? Outdoorstirfry:…
Posted in Customer Feedbacks
Does your burner have similar configuration?
Question: I missed the black friday sales since I found your site only today. Do you have any discounts for the PF13* series wok burners? Also, I am looking for the height from the burner to the wok surface to…
Posted in FAQ