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Electronic Ignition Does not Work.

Customer (PF13L160EI):

Hi,  I just received my wok burner (order number xxxx). Everything is great but I can’t get he electronic ignition to work. What am I doing wrong?  Thanks.

Outdoorstirfry: 

Sorry for the trouble.  Can you send picture of the ignition area?   Do you see a spark between the white tip and brass next to it when turning the right knob to a clicking sound?   Do you hear hissing sound when you turn the right knob? 

Customer: 

Thank you for a prompt reply! I tried it again and it seems to be working perfectly-I suspect I just wasn’t turning the knob far enough!    Thanks for a great product.

Outdoorstirfry: 

Great that you solve the problem.  The ignition copper tube and the white tip area needs to have enough gas to ignite when the spark is generated.  A few clicks might be needed.  Alternatively, you can hold the right knob for a couple seconds before the clicking sound (90 degrees turn) for more gas accumulation.   We have a video “How to start a PowerFlamer propane 160 electronic ignition stove, both ignition flame and main burner flame?” on this page https://outdoorstirfry.com/support/product-documentation/.   Hope this helps.

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How do I active the spark for the electric starter?

Customer (PF13L160EI): 

How do I active the spark for the electric starter? 

Outdoorstirfry

Arrange the ignition tip inside wind guard to point to top of the main burner.  Once you have all connections done, turn on your tank and make sure there is no leak (hissing sound, smell of gas), turn the right knob counter clock wise until it clicks.  It should generate a spark while gas going out of the ignition tube.  You might have to try this process a few times for a successful ignition.  Once you establish an ignition flame, turn the left knob to ignite the main burner.  Once the main burner is lit, turn off the right knob to shut off the ignition flame.   The ignition flame can’t serve as a pilot.  

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Customer feedback

Customer (PF13L160EI): 

I have been using my PF13L160EI with a 20lb propane tank for the past two years. The unit is reliable and I love cooking with it: the high pressure opens up new cooking textures and flavors. Your website clearly mentions the electronic ignition—which reliably produces a spark but doesn’t reliably ignite the pilot line—which is the only fault. If only you could solve my cold winters, which decrease my propane pressure. Happy customer!

Outdoorstifry:

Thank you for your feedback.   You mentioned that electronic ignition in cold weather is not reliable.   Electronic (piezo type) ignition head deteriorates over weather and can be hard to ignite.  We would suggest to use a long nose BBQ igniter and treat it as a manual stove.   Sorry for the inconvenience.

Customer

It’s a two year-old PF13L160EI with barb connectors, yellow tape and hose clamps at both ends.

Earlier this spring the hose suddenly popped off the stove connection and turned into a flame thrower. Fortunately I was nearby, yelped in surprise and grabbed it, pointing the hose somewhere safe while turning off the tank. 

This taught me about the amount of pressure in the line. I’ve probably overtightened the clamps now, just to be sure that this doesn’t happen again. I no longer take the safety of this thing for granted, but check the connections often. 

The material of the hose appears to be breaking down, particularly close to the regulator, and since a crack in the hose could be disastrous I feel that it’s time to change it.

I’d like to replace the hose with a more durable material. I have my cooker on a small iron frame/tile top table with the propane tank underneath. I rarely move the setup, so the hose stays immobile and I don’t step on it. It’s located under a roofed patio so the hose doesn’t receive direct moisture or direct sun. It is exposed to -20C to +35C air temperatures over the course of a year.

Your recommendations are welcomed!

Outdoorstirfry

You have a PF13L160EI stove.  I agree with you, stir frying is high power.   The cook should be nearby.   Frequent check up is also necessary to prevent running into dangerous situation you experienced earlier.  

Your hose has deteriorated.   We can send you a stainless braided hose as replacement.