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Cooking space

Inquiry:

Is there anything I can buy that will contain the cooking space, so the oil doesn’t spray to ground?

Outdoorstirfry:

You raise a very good question.   We are user of our own stove product for last 20 years.   We use our log leg version beside a table of cooking ingredients.  We put it on concrete ground and let oil go down freely to the ground.  The ground has a circle, about the same diameter of the stove, with dirt attracted to it.   Since it is outdoor, surrounding concrete is not that clean either, we are OK with it.    We place the stove next to a wall.  We do put cardboard on the wall to prevent splashed oil to the wall.

In case that you need your environment super clean after every usage, there are a couple options here:

  1. Build a stainless table for a short leg stove.   Splashed oil will be on the stainless table.  You can clean them after use.
  2. Place a short leg stove on a piece of flat stone such as granite.  Splashed oil will be on the stove smooth granite surface.  Cleaning should be easy.

Hope this helps.

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The 160 Orifice

Inquiry:

Please let me know when restocked.

Outdoorstirfry:

We will email you when it is available for order around end of this month.  Happy New Year!

Inquiry:

Thank you very much! Is there somewhere I can find a photo of the burners orifices?

Outdoorstirfry:

We don’t publish that.   What data are you looking for?

Inquiry:

I was simply looking for a photo of what the burner configuration looked like and what material it was made from. Is it multiple gas jets, cast iron ring, etc. Theres many configurations and I was just curious as to why yours looked like.

Outdoorstirfry:

We will try to answer as best we can.  The burner has only one orifice.   The mixed air/fuel is carried to the burner with 4 rings of outlet holes where flame is ignited.  Bests.
Inquiry:

Thank you very much Dong. You answered my questions. What I meant by orifices was the “outlet holes” within the four ring burners. Between messages I found an old YouTube of you demonstrating how to light it which indeed showed  the burner ring. Looking forward to purchasing one!  Cheers.
Outdoorstirfry:
Great!
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160EI availability

Inquiry #1:

Please let me know when back in stock.   Thanks

Outdoorstirfry:

Will do

Inquiry #1:

Are you expecting restocking any time soon?

Outdoorstirfry:

It will be here by end of January 2021.

Inquiry #1:

Thanks!

Inquiry #1:

Hi,  I see the 160e on Amazon. Is this your product or somebody else? Or just pre-orders?   Thanks.

Outdoorstirfry:

can you send the amazon link for us to take a look?   We do sell on amazon.  But it should be listed as unavailable as well.

Inquiry #1:

Here is the link- https://www.amazon.com/dp/B01NCY7ECC?tag=serieats-20&linkCode=ogi&th=1&psc=1.  The link was within this review- pointing to your site: https://www.seriouseats.com/2020/08/outdoor-wok-burner-review.html.  I am hesitant to order from that link because of you telling me they are not available.   I would be more than happy to purchase one directly from you when available.   Thank you-

Outdoorstirfry:

Thanks for bringing this to our attention.   It is from a seller hfgxus whose address is xxx (image skipped).   The product page is completely the same as our product page.  I submitted a complain to amazon.    However I doubt Amazon would care.   They and Serious Eats want to make money and I can’t help them.  So they find some copycat.   And I believe whoever orders now from this amazon link will not get the same product and performance as from outdoorstirfry.   Out product has features that are unique.   Happy New Year!

Inquiry #1:

Thanks for the response,  Yes, very unfortunate that such people do such things.  In today’s climate I guess anything is possible. I will await your notification that you have product and hopefully I can purchase from you soon. Thanks-
I forgot to mention….Amazon does not care about anyone but themselves.
Outdoorstirfry:

I was about to write a post on this.  So I refresh the amazon link wanting to make a PDF out of it for the post.  Apparently my complain to Amazon today counts.   If you click on the amazon link, it shows the product as not available now.   Your information helps outdoorstirfry and Serious Eats keep our reputation and credibility to the general public.   Thank you very much!

Outdoorstirfry:

(one day later) We notice Amazon does not put the vendor hfgxus directly on the page https://www.amazon.com/dp/B01NCY7ECC?tag=se-dorado-button-20&linkCode=ogi&th=1&psc=1 but shows the product as available from hfgxus on a pop up page now.  I’m opening up a case with Amazon and will have a lot more to write about.

Inquiry #1:

Must be difficult to deal with Amazon.

Inquiry #2 (different potential customer):

Good Evening,  How is the next gen going?  I was browsing on Amazon and saw some more in stock. Is this still the old stock? Thanks so much!

Outdoorstirfry:

We wish we can get our stock before end of this month.   Some vendor from China apparently claims that they can make our product and Amazon allows them to sell as our brand.  This certainly confuses the market place.   We have a post talking on this one at http://outdoorstirfry.com/faq/160ei-availability/.    We are opening a case with Amazon on this.    We wish we could defend our product name on Amazon such that consumer like you and other would not be confused.

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I have a natural gas line out of my house and was looking at the Natural Gas burners.

Inquiry:

I have a natural gas line out of my house and was looking at the Natural Gas burners.  Do the power flamers require additional gas lines or extra pressure to achieve their BTU?  Or, would a normal installation achieve wok hei?

Outdoorstirfry:

Our PowerFlamer natural gas burners achieve their rated BTU output with residential natural gas line.  The higher BTU rating, the easier to achieve Wok Hei.   Bests.

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Do you have additional pictures for the 130? And does this ship to Canada?

Inquiry

Do you have additional pictures for the 130? And does this ship to Canada?

Outdoorstirfry: 

What picture of PF13x130 do you want to see?  The burner of a PF13x130 is about 4″ in diameter.   We do ship to Canada.

Inquiry

Is there any duties or anything with it coming to Canada?    Also how long is shipping?  And 130 picture on website looks weird, any real pic of it?

Outdoorstirfry: 

Canadian custom does charge duty.  With that you will need to pay broker fee if you are acting as a customer broker yourself.  Shipping takes 6~10 business days and depends on how soon you clear out the customer with Canadian custom. 

The PF13x130 pictures on our web site are from real product.   It only shows the black wind guard where you place your wok on top.   In the center of the wind guard is the 4” burner.    We have patents on the stove and burner.    Bests.

Inquiry

Is the look of the pf130 the same as the 160?

Outdoorstirfry

No.  PF13x130 and PF13x160 are totally different stoves.   They have completely different looks.  

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HOW can I call you??? Your web site is not secure.

Inquiry

HOW can I call you??? Your web site is not secure. I’d like to order. thanks.

Outdoorstirfry

Our web site is not secure.  However after choosing the product and filling in necessary shipping information, you will need to click on one of the Paypal button in order to place an order.   At this time, a secure Paypal window shows up to handle your financial transaction.   We don’t collect your credit card or any financial information. 

In case you still need to call us, please leave a voicemail at xxx-646-xxxx.   We will call you back.

Outdoorstirfry:

An alternate way to order is to fill in our contact form with your shipping address, email address, phone number and product information.   We can send you an Paypal invoice to pay.  This completely bypasses our web site shopping cart ordering process.  Hope this helps.