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I am not clear on what you mean by “stove ring diameter” on all your stoves.

hi there i am thinking of buying 1 of your stoves but i am not clear on what you mean by “stove ring diameter” on all your stoves could you explain it to me to help me understand my selection better ?

It is typically the widest diameter of the stove excluding the legs. In other words it is typically the wind guard diameter. In some case we specifically tell the burner diameter too.

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I was thinking of your stainless steel but won’t the plastic handles melt from the high heat? Would the carbon steel be a better choice?

Yes, single handle wok works better with high heat stoves.  With 2 handles wok, we use only one handle while cooking in a high heat stove.  The stainless wok we offer has two high heat resistance black plastic handles.  One of our experiments shows that It lasts a couple years before it fell off.  For how to care about steel or iron woks, please see Care Iron Ware.

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Is it possible to buy a short legged PowerFlamer or Easy Flamer and then add the long legs at a later date?

We have to evaluate case by case.  For some stoves (Like PF13S130) you can just buy the long legs and adaptors.  But for some stoves (Like PF13S160EI), we have to make short leg adaptors before long legs are possible.  For the later kind of stoves, we typically do not make their short leg adaptors when people just order the short leg version.  This becomes infeasible to adapt to longer legs at a later time provided that the customer does not want to send back their stove for modification.

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what does it mean by Fixed Installation? Can I install it in my BBQ island? does it come with a knob to turn on and off?

Fixed installation means that you can connect a standard stainless flexible hose (found in your local hardware store) to our stove. In this way you avoid using a flexible rubber hose supplied from our other stoves. The resulting connection to our fixed installation stove is just like your other gas connection (gas water heater as an example).  You can install it in your BBQ island.  Typically you want to install a shut off valve (from your local hardware store) on the gas supply line upstream of the stove.

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My burner seems to be plugged. flame is only coming out of a few of the holes. how can I clear the burner?

You can take the burner apart.  Here is how:

  • Flip the stove upside down.

  • You should see a nut fastening the burner to a metal bar across the stove body (wind guard).  Unscrew the nut such that you can take the burner off the stove wind guard.

  • Use a wrench to unscrew the bolt in the middle of the burner.  Once it is out, the two pieces of the burners should fall apart.

  • Now you can clean out all holes.  Please also check if there is any blockage between the burner orifice inlet and the head.

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How much is the shipping cost?

You can click on “add to cart” button beside a product of your interest.  The button will open up a paypal web page.  You can enter your shipping destination and estimate the shipping cost there.

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What is the shipping cost?

In order to calculate the cost of shipping, you can proceed to click on “add to cart” button of your interested stove.  It will direct you to a secure web page where you can further enter your shipping destination and have it calculate the shipping cost estimate.