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Electronic ignition head can’t strike a flame.

Outdoorstirfry (EF13SQN50WG):   

An EasyFlamer EF13SQN50WG stove has been deposited with www.xxx???.com.  It takes 2~3 business days to reach your address.   The tracking number is ????.

Attached in this email is the user installation guide.   When we test the stove before shipping, it takes 7~8 electronic strikes to have one successful.  So please have a manual long nose BBQ igniter handy.  Procedure on manual ignition can be found on page 3, item 15.   Bests.

Customer

So you’re telling me that the igniter is not working ? and just use a lighter ? Is there any advice that would make the igniter efficient so I can use it conveniently?

GOD Bless us all !!!

Outdoorstirfry

On our product page http://outdoorstirfry.com/?page_id=321, we mention this problem for this series of stoves as below:


 EasyFlamer Natural Gas Stove: The stoves are of cast iron. The single burner has two venturi pipes, four flame rings. We have installed spider guard between the ignition head and the venturi pipes in an effort to deter spider web build up. Spider web can slow or even block gas delivery along the pipes to the burner. This usually causes yellow flame at the burner or even gas burning close to ignition head area. It eventually shortens the stove life. A picture of spider guard is here. The power of the stoves is between ~5kBTU/Hr and ~23kBTU/Hr. The stoves are adapted for natural gas use based upon requests from our customers for their outdoor high power cooking. They can not be used with propane gas. Behind the front power adjusting knob and under the burner pipe and front cover there is an electronic ignition valve assembly. The electronic ignition function is not reliable and its ability to ignite can vary from unit to unit and under different weather conditions. We advise to always have a manual BBQ long nose igniter handy when the electronic ignition function is not working. Please be aware that this product shipped from us may not have a functioning electronic ignition. In this case the stove is functioning as a manual one. /p>

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The problem is actually associated with every electronic ignition gas stove.   We are accustomed to one successful strike if we get a flame within 3 tries.  Then we are fed up after #4 try.   In fact in my home I even have a manual long nose BBQ igniter beside my indoor gas range because one of the electronic “smart” ignition keeps trying but fails to ignite a flame.   On our web page we no longer sell this series of stove as electronic ignition type as we can’t guarantee them to work within 3~4 strikes.  Hope this makes sense.

Customer

I got you point with regards to your product but don’t generalized stoves as having ignition problems, mine doesn’t have. I bought this because, my burner on the side of my outdoor griller doesn’t fit my wok and frying pans and since I have a natural gas line in my backyard patio this item is the only one that fits. I can live with the long nose lighter but I hope this product will last long. 

Outdoorstirfry

The ignition problem is what we notice.   The rest of the stove should last quite long time.  We are always here to help in case you have any question or problem.

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Wind guard

Customer (EF13LQN50WG): 

I just ordered an EasyFlamer EF13LQN50WG ten minutes ago from your website. I am wondering if it is possible I can have one with wind guard in regular steel in black instead of in galvanized steel with no paint. My order receipt number is xxx-xxx-xxxx-xxxx. Thanks!
 
Outdoorstirfry: 

Thank you for your order and your message through our contact form.   The stove will ship out tomorrow.  We no longer offer black painted steel wind guard.   All our current products go with the galvanized steel wind guard as it is more weather proven.  Let us know if you have further question.

Customer: 

Thank you for quick responding. I am fine with galvanized steel wind guard. The black one just looks better 😁. One question: even though the one I bought is a quick disconnected one, can I keep it connected all the time after I use it each time? Thanks!!

Outdoorstirfry

Yes you can keep the connection after use.   In our installation guide we teach to install a manual shut off valve before the quick connection socket on the natural pipe line.  You will need to turn off this manual shut-off valve after use to prevent any gas coming through to the stove.   We will send the installation guide along with ship-out email.

Customer

Do I need to buy a manual shut off valve from local hardware store or it comes with the package which you mail to me?

Outdoorstirfry

You will need to buy the turn off valve yourself according to your pipe size.   They are readily available from your local hardware store.

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Electronic Ignition Function in our 1 Burner Low Pressure Stove

This applies to our low pressure EasyFlamer 1 burner stoves, both propane and natural gas.   Behind the front power adjusting knob and under the burner pipe and front cover there is an electronic ignition valve assembly.  The electronic ignition function can be unreliable and its ability to ignite can vary from unit to unit and under different weather conditions.   We advise to always have a manual BBQ long nose igniter handy when the electronic ignition function is not working.   Please be aware that this product shipped from us may not have a functioning electronic ignition.  In this case the stove is functioning as a manual one.