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Lead time?

Inquiry:

Hello, I stumbled across your amazing products while looking for a seafood boil burner. I heard that you sell on hand stock in the morning during the weekdays but it sells out fast. Is that correct or should I just pre-order on the website? Thank you! 

Outdoorstirfry: 

We tried different things at different times.   At the beginning we just sell.  Then we quickly realize that our manufacturing can’t catch up the rate the orders come in.  That was the time  for us to only sell what we can make daily.  We could ship fast that way.  But you are right, our daily stock got ordered within a few seconds after posting it online every day.    A lot of customers, after trying hard and couldn’t get one, say that they don’t mind long lead time.   At the moment, we just cater customers who can tolerate long lead time for now.   

 

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Lead time

Some of our popular products have long lead time (order to ship time, or pre-order to ship time).   We only allow pre-order into our waiting list on these long lead time product pages.  When you place the pre-order (your money charged), please be aware of the lead time published on your particular product page.   Due to various constraints, such as manufacturing capacity, material availability or inventory level, we could only ship by observing such lead time. 

For those product pages that do not specify a lead time, we typically have in stock and should be able to ship in a few business days.   

When customer orders a long lead time item along with other items that do not have long lead time, we may not ship those no-long-lead-time items if we decide combine-ship can save shipping cost.  If customer wants them shipped separately, please contact us for it.  

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Powerflamer 160 Propane Long Lead Time Questions

Inquiry

Hey, for the long-lead item, are you charging the card when it ships or when the order is placed? Are you still expecting 6mo-1yr?

Outdoorstirfry

You will need to pay up front in order to be in the pre-order queue.  So far the estimate lead time is 6 months to 1 year.

Inquiry

Hi there I’m interested in purchasing a powerflamer 160 manual and was wondering how long will it take to ship to me I stay in the USA.

Outdoorstirfry

Currently we are out of stock on PowerFlamer propane 160.   We have a long lead time pre-order web page at https://outdoorstirfry.com/product/powerflamer-propane-160-long-lead-time/.   Lead time from order to ship there is estimated to 6~12 months. 

Inquiry

How long do you think the ship delay will be on these? Do you just not have the production, or what’s up? 🙂

Outdoorstirfry

We are experiencing long delay in production.   So far our vendor has not shipped parts to us.   6~12 months delay is our best estimate for now.

Inquiry

I would to buy a powerflamer 160. When do you expect this product to be back in stock?

Outdoorstirfry

We estimate to have stock in next 6~12 months.   Once our stock arrives, we will need to fulfill our pre-order list to some extent such that its lead time does not accumulate to too long.   We will ship according to the sequence in the list.  You might want to consider ordering it at https://outdoorstirfry.com/product/powerflamer-propane-160-long-lead-time/ to be in the queue.

Inquiry:

Just checking if your lead time is still 6months to 1 year. Also if order and pay, can I get money back if I find an other alternative before you ship. Thanks.

Outdoorstirfry

6~12 months is still our estimate although we are preparing our next shipment now.   You will get full refund if cancel before we ship. 

Inquiry:

I see you now offer a “long lead time” for the burners.  Will you still have some available each day for the “quick ship” option?

Outdoorstirfry

We run of stock for the quick ship items for now.   When our next shipment arrives, we will need to fulfill the pre-order long lead items for some time before deciding if we can re-open the quick ship.

Inquiry

Hello, do you have an anticipated date of when these will be back in stock for immediate purchase?

Outdoorstirfry

We don’t know when our next stock will arrive.  Our best estimate is still 6~12 months.  When our next stock arrives, we will need to fulfill the pre-order long lead items for some time before deciding if we can re-open the quick ship.

Inquiry

What is meant by lead time and what are those conditions? What exactly is the current wait time? Thank

Outdoorstirfry

Lead time is the time from the time when the order is received to the time when we ship it.  Currently we are looking at 6~12 months. 

Inquiry

I was looking to purchase the PowerFlamer Propane 160. I understand there is a long lead time for this, do you have any idea how long the lead time would be if I purchased one today?

Outdoorstirfry

We are preparing for our next shipment now.  However we have not received any update from vendor yet.  Conservatively it is 6~12 months.   If you order one today, lead time might be about 6 months.  If our pre-order list becomes too big, the lead will stretch toward 12 months. 

Inquiry

Under the order page(long lead time link) for the powerflamer 160, it shows 92 available, so is there a wait or are they available?

Outdoorstirfry

Good question.  They are available for pre-order with lead time of 6~12 months.   They are not here yet and we are not able ship.  

Inquiry:   

I saw 77 in stock.  how long it take to ship to east coast?

Outdoorstirfry

77 in stock for pre-order into our waiting list.  Currently the lead from order to ship is 6~12 months.   Shipping time to east coast is about a week once we are able to ship.

Inquiry

On the long lead time for the outdoor burner power flame 1600, it says there are 68 in stock, does that mean there is still a long lead time?

Outdoorstirfry

We have words in red on the page that if you order, you are pre-ordering into our waiting list which has long lead time of 6~12 months.  If it is out of stock here, nobody can even do pre-ordering.  Hope this makes sense.

Inquiry

I just placed an order today for a 160. I was wondering, since it says you had 65 in stock when I ordered, will it be shipped soon? Thank You!

Outdoorstirfry

65 in stock for customers to pre-order into our waiting list which has lead time of 6~12 months.  In case if you expect it soon, we will cancel your order.   Please reply.

Inquiry

Ah okay no problem. I do have one more question. When it says you can have tank and bottle, does that mean like a Colman mini propane tank? And is that a different hose or is it directly on the unit? 

Outdoorstirfry

OK we will keep your order and your place in the waiting list.

When you order a stove with tank and bottle option, the stove will go with an adaptor that you can use with both 20 lbs. propane tank and 1 lb. propane throwaway bottle.  People usually use the 1lb bottle in hiking or camping trip.   Let us know any further question.

Inquiry

hey, i was interested in getting a new wok burner, but 6mo-1yr is a long time to wait, I just wanted to make sure this was true? I live in las vegas. Thanks!

Outdoorstirfry

Sorry to say that 6~12 months is quite real although we try our best to speed up.  Frankly speaking, order made now (9/19/2021) may not get covered by our next shipment which our vendor has not shipped.  Each shipment takes about 6 months to process through.

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Lead time for quick-ship PowerFlamer propane 160 stoves

Inquiry

When is the projected time these burners will come available for purchase?

Outdoorstirfry

For quick-ship, we don’t know when.  We might never open for quick ship order because we might be too busy fulfilling our long lead time order list once our next cargo arrives.   We are open for pre-order for long lead items.  Long lead time is 6~12 months from order to ship. 

Inquiry

Will you fulfill long lead time orders before opening up for quick orders?  I’m asking if I place the order long lead time if you will send me my item before you start letting more people order for quick delivery. I
assume this is the case but wanted to confirm. Thanks.

Outdoorstirfry

It is confusing, isn’t it?  We are confused as well some times. Answering your question helps us clearing up our mind. We have not made up our mind fully.  But judging from our limited capacity, I would say quick ship ordering will have to wait until we feel comfortable in handling the long lead orders after our next cargo arrives.