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Pilot issue

Customer (PF13L160):

Good afternoon, I have received my wok and have made delicious stir fry with it already. One issue though, the pilot light knob is very sensitive and I can essentially only do very high or off. It also gets adjusted higher just from shaking the wok stand.   It’s very hard to use otherwise.   Any help?

Outdoorstirfry:

Your dishes in your pictures look very delicious.   Sorry for the pilot knob issue.   The 2nd video on this link http://outdoorstirfry.com/support/product-documentation/ shows how to light the pilot flame.  After that please adjust it to about 1 inch in length.   It is sensitive under windy condition.

At home we are using similar stove 5~6 generation earlier.   My wife never bothers to light the pilot flame.   She is used to light the burner from the long nose BBQ ignitor and keeps cooking until done.   Cooking for a meal for family of 4 usually takes 5~10 minutes.

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Pros and Cons of electronic ignition

Inquiry:

Can you advise me pros and cons of having the electronic ignition?

Outdoorstirfry:

With electronic ignition option you do not need a long nose BBQ manual ignitor.  However you will need to strike a few times to get the burner going.   Manual ignition has a pilot flame.  Typically you light the pilot up and light up the burner from pilot.

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ingenuity, dedication, and commitment to quality

Customer (PF13L160): 

I am writing to thank you for your ingenuity, dedication, and commitment to quality. I have been using my brand new 160 (latest model) frequently since I received it. I am amazed at the quality of components, consistent results, and superior effectiveness of the centrally-focused burner. 

In fact, I love it so much that I am only afraid of what I would do if any part broke? Is it possible to order spare regulators and hoses? That seems like the most likely point to fail. 

Also, I am loving the updated pilot light design. It has been working flawlessly. I am excited to feed a small crowd!

Anyway, I just want to thank you again for bringing something truly fresh to the American market.

Outdoorstirfry: 

Thank you for your good words.  We agree that the regulator is the most frequent part needs to be changed.  We usually support once customer reports of such failure.  We would discourage buying individual part as most people don’t know well enough how to restore the entire system. 

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Valve for pilot flame

Inquiry:

    I’m looking at the 160. Is there a separate valve that controls the pilot light?

Outdoorstirfry:

Yes, the one on the right controls the pilot flame.

Inquiry:

I don’t have any experience using propane tanks.  It looks like the 160 comes with a regulator, do I need a high pressure regulator?

Outdoorstirfry:

PowerFlamer propane 160 goes with a high pressure regulator already.

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Is there any modification to the tip of the pilot light?

Customer (PF13L160): 

Is there any modification to the tip of the pilot light that would make it easier to light and keep lit? The control valve is too sensitive and the flame is small and blows out frequently.

Outdoorstirfry:

Can you look at 2nd video at this link http://outdoorstirfry.com/?page_id=768 to see if it helps?   I agree that a small flame at windy condition outdoor will be difficult to remain lit.   In that case it is better to light the main burner before cooking for every dish.  We will try to improve on how it can be lit in next generation.  However I don’t think we can solve for the windy situation.  Let us know how it goes.

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One of the dials controls pressure from the thin brass tube leading to the burner.

Customer (PF13L160): 

one question. One of the dials controls pressure from the thin brass tube leading to the burner. When and what is this used for? 

Outdoorstirfry:

The right valve is controlling gas to the thin copper tube as the pilot flame.  You can turn off the main burner between dishes if the pilot flame is lit.  We have a video (2nd one) on page http://outdoorstirfry.com/?page_id=768 on how to light the pilot flame.  Alternately you can choose not to use the pilot at all by turning the main burner really low between dishes.  

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Pilot light

Customer (PF13S160): 

I received the stove today. Thanks for shipping quickly. 1 question i have is regarding the pilot light. I’ve read many discussion regarding the pilot light on your website, but I’m still not clear.

While I do agree the pilot flame works the best when it’s 1-inch in length, but in order to achieve that 1-inch flame, the valve can only be cracked open very very slightly. It is very hard to control. Oftentimes, I would turn the valve too high, and the air flows too fast. As a result, the pilot light cannot be successfully lit. The second it’s lit, it will blow itself out.   

I notice on the brass nozzle of the pilot flame, there are 2 holes on the side. Are those the air inlet? If I cover up one of those holes, the pilot flame can be lit much easier. Do you think this is a good work around to cover up one of the inlet? I don’t want to use the stove not as intended, but right now, the pilot light is very finicky, and it would take me several tries to get it lit, especially, if it’s bright outside, and I can barely see the blue flame. 

Outdoorstirfry:  

If you cover up one air inlet hole and observe that the pilot flame can be more steady, please do so.  The procedure for the pilot light is to light up the main burner first.  With the main burner lit, you can light up the pilot light easily and adjust the flame by adjusting the pilot valve.  Since the valve assembly receive high pressure gas and the pilot only needs a tiny bit of gas to light, there is a fine adjustment to achieve a steady flame.

At home we usually cook a couple dishes at a time, we choose to light up the main burner by BBQ ignitor while not using the pilot at all. 

Customer:

Thanks for the reply. Pilot is important to me because I have to turn off the main burner often, to add seasoning. I think I’m gonna try turning on the main burner first before adjusting the pilot. Thanks. 

Outdoorstirfry

You have interesting cooking technique.   We actually prepare everything including seasonings before start the stove flame.   Actual cooking time is very short and we don’t need to re-light the stove.  

Customer

I like to full-power it when I’m tossing the food, but it also means the wok temperature gets really high. When I set the wok down to season and taste, if I have the flame still going ( even at medium setting), it will for sure burn the food. So instead try to turn it to the lowest setting, I might as well turn it off. Once I season, combine, and taste, then turn the fire back on to finish cooking. 
 
Also, having pilot light means I no longer have to reignite it when cooking the 2nd dish. 
 
Outdoorstirfry

You might get too much used to your previous stove of only two flame settings that you criticized in your earlier email.   PF13S160 flame power is continuous.   You can turn down to really low flame for simmer purpose.   This should give you another option beside turning the main burner fully off and then using the pilot flame to re-ignite.   I still find your way of cooking fascinating.   I hope your wok can retain heat well between your various phases of full power for one dish.  Otherwise you are heating the wok multiple times just to get back up to the same temperature.  

Customer

I use a 14-gauge 14inch wok, about 2mm, I think. it’s a little heavy.. Honestly, I find that if I keep the burner at full power, it would be too much for any dish. If I turn the burner off, and don’t add additional ingredients, it can maintain a sizzle for a long time. 
 
When I’m seasoning, I have to leave the food stationary for up to 10~30 seconds… so during that time, I can’t have the flame at high power. Yes, I could turn it to low heat, but i think it’s easier to just turn off, then turn the flame back after seasoning.