Customer (PF13CL160EI_Stabilizers):
Hello, Since about 6 months ago in April/May I have had a problem with the wire for the igniter having come off. I don’t know how it happen, but I am thinking it is perhaps heat related? Perhaps the igniter is not positioned correctly and too close to the main burner. I also see an issue with the screws being very rusty, and wonder if this will become a bigger problem later and I won’t be able to replace them if they have gotten too rusty. Can you advice me on how to best fix these issues? I don’t mind doing it myself, but if you can guide me on which screw sizes to get, and the cable used for the igniter, I would appreciate it very much.
If I can buy the parts from your store, that would be an appreciated option as well. I have attached some photos and a short video showing the issues. Best regards.
Outdoorstirfry:
Thx for your photos and video showing your concerns.
Regarding the ignition wire coming off from the white tip, please see attached on how to fix it.
Regarding the rusted screw heads on top of main burner, your concern is thoughtful, those screws will need to be taken off if the burner top plate holes need cleaning. Even if the top screw is rusted that a screwdriver is not helpful, there are two nuts at bottom of burner that can be loosened to get these two screws off. Any new screws exposed to high heat will always rust. We recommend leaving them as is.