Below are answers to some FAQ. If you don’t see answer to your question, please use the search box at bottom of the page to search our site. In case you cannot find answer by searching, you can always contact us.
Why doesn’t my wok slide easily?
wok support on wind guard is built to hold the wok steady during cooking.
Stove questions
long legs are detachable for transportation. Plastic under the stove is not suitable. Rust can be cleaned.
Steps to solve yellow flame and soot problem.
a few steps to understand yellow flame and soot – air/fuel mixing wheel too close to burner pipe inlet, obstruction inside the burner pipe, burner holes clogged?
a flat grill?
Our stove top supports are even at top and should be able to accommodate flat bottom cookware >13″.
Storage indoor to prevent rust?
Most rust do not affect stove performance.
How to order? Long lead time?
Order, long lead time or subscribe.
Is ignition tip outside of wind guard correct?
Ignition tip can sit outside of wind guard. Electronic ignition stove can be manual lit with a long nose BBQ ignitor.
Does burner rust outdoor?
Hot iron with water content in the atmosphere should produce rust.
Is long leg version of PowerFlamer 160 compatible with the stand?
Once long legs detached, the stove becomes a short leg version, ready to be inserted into the stand.
Electronic vs Manual Ignition and Shipping Rate to EU?
Electronic ignition is convenient. Manual is more reliable. Shipping rate does not cover import related charges to various countries.