I tried to attach the power flamer to the propane gas tank.

Name:

Claus, California(PF13L160EI)

Feedback:

Hi, I tried to attach the power flamer to the propane gas tank. The power flamer outside thread does not attach to the bottle inside thread. Can you explain this?

Our Answer (if any):

Hi Claus, Do you have a 20 lbs propane tank or just a 1 lb bottle?

Feedback:

Hi, Many thanks for answering so fast. It says 17lbs on the tank. Its one of those gas tanks you use for BBQs. The brand name is Blue Rhino.

Our Answer:

Hi Claus, Propane equipment uses counter-clockwise to tighten and clockwise to loose the connection. Did you try counter-clockwise to tighten the screw head to the tank? In case of any further problem, you can call us.

Feedback:

Hi, Counter-clockwise did it! I was used to the quick connect on my BBQ which attaches on the outside. Did you laugh? I think it’s funny! The burner offers “ultimate power”. Wow! This was a good decision!

Our Answer:

Hi Claus, Glad to hear that you solved the problem. We do have customers having similar inquiry.