Hi, I just received my wok burner (order number xxxx). Everything is great but I can’t get he electronic ignition to work. What am I doing wrong? Thanks.
Sorry for the trouble. Can you send picture of the ignition area? Do you see a spark between the white tip and brass next to it when turning the right knob to a clicking sound? Do you hear hissing sound when you turn the right knob?
Thank you for a prompt reply! I tried it again and it seems to be working perfectly-I suspect I just wasn’t turning the knob far enough! Thanks for a great product.
Great that you solve the problem. The ignition copper tube and the white tip area needs to have enough gas to ignite when the spark is generated. A few clicks might be needed. Alternatively, you can hold the right knob for a couple seconds before the clicking sound (90 degrees turn) for more gas accumulation. We have a video “How to start a PowerFlamer propane 160 electronic ignition stove, both ignition flame and main burner flame?” on this page https://outdoorstirfry.com/support/product-documentation/. Hope this helps.