Category: Customer Feedbacks

Posted on by

Everyday I become more entranced with the beliefs and customs of one of, if not the, most developed culinary traditions on the planet.

Name:

 Seamus, NM
Feedback:
Everyday I become more entranced with the beliefs and customs of one of, if not the, most developed culinary traditions on the planet. The more I learn about Chinese food and cooking styles the more I realize what my own family has lost since the late 1500’s to the point where we cook traditional foods and meals without any intimate knowledge of what the foods mean and how they are to be properly used. Out here I have been learning much because the people have been able to maintain many of their customs and beliefs resulting in their better understanding of the foods and uses. This is possibly the main reason I strive to understand other cultures so that I may be able to relearn what my own culture has lost over the years since 1607. We speak English with only a spattering of the language we have left. We eat American with no real understanding of our traditional ingredients and their proper uses for a healthy balanced live. I truly hope that as I gain a better understanding of traditional Chinese cuisine it will help me to decipher and understand my family’s own traditional culinary beliefs and applications.
Our Answer (if any):
Posted on by

I rec’d my PowerFlamer last Friday as promised and I love it!

Name:

 Gregg, Dallas TX
Feedback:
I rec’d my powerflamer last Friday as promised and I love it!  I have cooked on it twice with good success.  I cooked a pork with vegetable stir fry on Friday night and last night I cooked cashew shrimp for my wife and thai basil shrimp for myself.  So far I have only used my 14″ pow wok.  It is nice to be able to cook a decent amount of food without the wok cooling down (like the electric home stove top).  I  will be trying out my 16″ wok the next time I cook something.

Do you know if I can use my cast iron wok on the gas flame of the PowerFlamer?

 Also, do you have any good links that you can recommend for Asian and Thai recipes and videos?

 Also, have you ever thought of developing an indoor PowerFlamer stove?

 What favorite stir fry dishes do you prepare most often?

Thanks again.  A very happy customer in Dallas, TX
Our Answer (if any):

Thanks for your feedback. 

  1. Yes, you can use your cast iron wok on the stove;
  2. Currently we do not have any link to good cooking video besides those on our web site.  I’m sure you know how to search on the web.  In terms of recipes including Asian and Thai, you go from our web page Recipes;
  3. Indoor PowerFlamer is an interesting thought.  The problem is how to overcome the smoke and grease inside the house.  Outdoor solves these issues well;
  4. We typically like very light dishes – a lot of veggie with meat almost used as spice.  During holidays we cook some meaty dishes but mostly they are left on table seldom touched.

Best Regards.
Posted on by

Thank you for the prompt shipment. I am extremely excited to begin using the PowerFlamer!

Name:

 Dr. Gross, Aurora IL
Feedback:
Thank you for the prompt shipment.  I am extremely excited to begin using the PowerFlamer!  I have searched the internet for several months and have not found anything as powerful or so well designed for wok stir frying.

As a marketing option, I noticed there is a long discussion about wok burners on eGullet.com, which is a society for people who love to cook.  I am not a member so I am not able to post a response, but there are quite a few posts from members who are looking for a powerful wok burner.  They have expressed they cannot find really good ones, and they have only found the burners used primarily for turkey frying or using large stock pots.  I’m not sure how to post without joining, but I think getting your name and your product on that website would be a great opportunity to reach out to more people who really want your products.

The other thing I noticed was that I only found out about your product when searching Google when I included “outdoor” and “stove” in the search.  I didn’t start out using those search words.  I had a tough time finding your website with just searches like “wok burner”, “burner high BTU”, “jet burner”, “asian wok”.  I kept finding India Joze and eGullet and sporting good store websites.  I hope that info helps.
Our Answer (if any): Thank you for pointing out the difficulty of finding our web site.  We will execute on your suggestions.
Posted on by

I cooked my first real dish on the 13 Inch Propane Stove and used the low end of the Heat Range to cook Beef and Bok Choy.

Name:

 Lionel, FL (PF13L!30)
Feedback:

I cooked my first real dish on the 13 Inch Propane Stove and used the low end of the Heat Range to cook Beef and Bok Choy, which had WOK HAY the taste of the wok that I could never achieve in my own house.  Thank you for your Prompt delivery.  Thank also for your Good advise after I asked which size would suit me and my needs best.  Your product is a real winner and any serious Chinese home cook should consider making it a part of their back yard set up. 
Our Answer (if any):
Posted on by

I used the cooker over the weekend to deep fry fish.

Name:

 Robert, MO (EF13SN50WG)
Feedback:

I used the cooker over the weekend to deep fry fish. It would hold the 350 degree cooking temperature without any problem at all with a gallon of peanut oil in my 6″ deep fish cooking pan. The only problem I had was regulating the temperature so it didn’t get the oil too hot. I think with a little practice it should work out great. You should be able to advertise it on your website as a fish cooker.

Our Answer (if any):
Posted on by

I’m not really concerned with a refund, your support and resolution for the replacement of the parts was exemplary.

Name:

 William, NY (PF13L130EI, regarding to a damaged stove body during shipment)
Feedback:

I’m not really concerned with a refund, your support and resolution for the replacement of the parts was exemplary; therefore, the shipping cost is my way of saying Thank You. Will also send a testimonial soon.
Should I encounter any one who could use a Wok Burner, I will highly recommend your products and services, You’ve earned a “10 star rating” in “my book” !!

Our Answer (if any):
Posted on by

thank you for the wok, lid, and spatula. I have received and used them.

Name:

 Paolo, OR((PF13L130EI and a set of Iron wok, spatula and lid)
Feedback:

thank you for the wok, lid, and spatula. I have received and used them. They were great as expected. The high BTU output on the 13″ stove is awesome. None of the meal prepared using this stove are soggy. I was also able to prepare some chicken fried rice with tremendous success, and my guesses here in Corvallis, OR loved it. I have recommended them to your website. Thanks again for all your help.

Our Answer (if any):