Customer (PF13L160):
Hello! My wife purchased one of your PowerFlamer 160 wok burner for my Birthday last year and I LOVE IT. Unfortunately the cover I wasn’t as water proof as advertised and the burner has gotten a corroded. Now when I use the flame doesn’t come out of the burner evenly and a layer of black soot shows up on the bottom of my wok whenever I use it.
1) Is there a good way I can clean the burner?
2) If not can I buy a replacement burner? Everything else is working great.
Outdoorstirfry:
Can you watch video #5 “The yellow flame might be caused by the air/fuel mixing wheel being turned far toward the burner pipe. Adjust the wheel a bit away from the burner inlet should help.” On this page https://outdoorstirfry.com/support/product-documentation/? Let us know if it helps.
Customer:
Adjusting the oxygen flow did significantly reduce the soot issue, thanks! I am still not getting gas out of all of the burner holes, is there a suggested method for cleaning them out?
Outdoorstirfry:
Don’t you get flame out of some holes at low flame level or high level? Maybe you can send a video to show.
Customer:
At very low levels I can get flames out of most holes, on high it goes away. Here is a link to the video sorry it was a little too big to send as an attachment.
Outdoorstirfry:
Cleaning burner holes on its top plate with appropriate wire size may help. Below are steps to open the burner top plate:
- Take the wok ring adaptor away.
- Remove two bolt/nut sets between wind guard and burner base plate.
- Flip the burner base plate upside down.
- Remove 3 mounting screws between base plate and burner.
- Remove base plate to expose the burner bottom.
- The burner top plate is mounted with 2 sets of small bolt/nuts. Remove these.
- Take the burner top plate out for hole cleaning.
- Reverse sequence above to mount back. Please check burner pipe is clean before reverse assembly.
Let us know if there is further question.
Customer:
That worked! Thank you for all the help.
Outdoorstirfry:
Great!