Name: |
Andrew, Australia, Product (PF13S160EI) |
Feedback: |
I’ve received the stove. Didn’t take long in the mail. Just replying for your information.
I did a test trail without doing a cook up. Yep it’s what I wanted. HIGH POWERED. |
Our Answer (if any): |
Category: Customer Feedbacks
Thank you very much. Greatly appreciated.
Name: |
Bobby (EF13SN50) |
Feedback: |
Thank you very much. Greatly appreciated. If you need testimonials from me for your other customers, you can always use me as reference. You have fantastic customer service.
|
Our Answer (if any): |
I cooked my first real dish on the 13 Inch Propane Stove and used the low end of the Heat Range to cook Beef and Bok Choy.
Name: |
Lionel, FL (PF13L!30) |
Feedback: |
I cooked my first real dish on the 13 Inch Propane Stove and used the low end of the Heat Range to cook Beef and Bok Choy, which had WOK HAY the taste of the wok that I could never achieve in my own house. Thank you for your Prompt delivery. Thank also for your Good advise after I asked which size would suit me and my needs best. Your product is a real winner and any serious Chinese home cook should consider making it a part of their back yard set up.
|
Our Answer (if any): |
I used the cooker over the weekend to deep fry fish.
Name: |
Robert, MO (EF13SN50WG) | |
Feedback: |
|
|
Our Answer (if any): |
I’m not really concerned with a refund, your support and resolution for the replacement of the parts was exemplary.
Name: |
William, NY (PF13L130EI, regarding to a damaged stove body during shipment) | |
Feedback: |
|
|
Our Answer (if any): |
thank you for the wok, lid, and spatula. I have received and used them.
Name: |
Paolo, OR((PF13L130EI and a set of Iron wok, spatula and lid) | |
Feedback: |
|
|
Our Answer (if any): |
I followed your instructions to screw the connector counter-clockwise and, sure enough, it worked great!!
Name: |
Rich, OK((PF13L70) | |
Feedback: |
|
|
Our Answer (if any): |
I have to admit I was skeptical that your product would be able to deliver the power of a “real” wok burner at home.
Name: |
Peter, CA((PF13L130EI) | |
Feedback: |
|
|
Our Answer (if any): |
How do you regulate the flame to minimize the yellow flame?
Name: |
John, CA((PF13L130) | |
Feedback: |
|
|
Our Answer (if any): | What we found was that it is impractical to get 100% blue flame at all time. Sometime it helps for us to turn to maximum power and then return to small flame. In this way the flame tends to have more blue. Hope this helps. |
I made Thai garlic beef tonight.
Name: |
Jason, KS((PF13L130EI+Wok+Spatula+Lid) | |
Feedback: |
|
|
Our Answer (if any): | Wok hei can be an unique taste from your dishes because people seldom can get it from restaurants. |