Category: Customer Feedbacks

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Height of the stove

Customer (PF13L160):

Thanks, that’s very exciting, can’t wait. Thanks very much for all your patience in answering my various questions. If I could ask one more, what would you say is the best height from ground to where wok will be placed (will that be about 110-120cm) and also if legs are not used how high is the unit so I can maybe already start working on a table to put the wok burner on separately as an alternative to the long leg option. Also will a wooden top be ok for that?

Outdoorstirfry:

The height is optimal when it is easy for your hand to operate the wok.   It is about your waist line.   We would not recommend combustible material under the stove or 1 foot around it.

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Questions on electronic ignitor head and wok adaptor ring

Customer (PF13CL160EI): 

Thanks. I received the package, put everything together and am excited to start using it. I just had a few quick questions. 

1) In the manual you sent, I saw that there were installation instructions for leg stabilizers, but none were included in the box. Do these need to be purchased separately?

2) Based on the FAQ and other comments that I’ve read, it is my understanding that the piezo electric ignitor cannot be used as a pilot light because the wire will melt. If the ignitor ultimately fails or the wires melt at some point, can I continue to use the valve manually by lighting it with a match or lighter? Under these circumstances, could I then use it as a pilot light and leave it on while cooking?

3) The materials included a base (where flame comes out and the legs are attached), as well as a ring that appears like it should be placed on top of the base. The instructions do not mention this top ring piece. My guess is that the wok sits inside this ring (as my 14″ wok appears to fit inside this perfectly). Is this something that is necessary to use when cooking? If removed, can one cook on the base directly (presumably with a bigger wok)?

Thanks in advance for your help. 

Outdoorstirfry:

Very good questions.

  1. The stabilizers are optional and need to be purchase separately.  
  2. You are right.  If the piezoelectric ignitor fails, you can use it as a pilot flame as the concern of the wire insulation is no longer valid. 
  3. The wok adaptor ring needs to be on top of the wind guard.   Flame needs to be coming out of this wok adaptor ring around bottom of your wok.   If this wok adaptor ring is not used and the wok tugs the wind guard tightly, the flame will not be able to come out to the top.  The flame will be forced to go downward, which can ignite other thing s underneath and heat up the entire stove.   This is dangerous!  So please always use the wok adaptor ring on top of the wind guard.   We provide the wok adaptor ring as a separate piece as you can turn its flame shielding quarter toward you to protect your hand to be burnt by flame.  
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Optimal wok size and how to cover?

Customer (PF13L160):

2 questions if I may:

  1.  What’s the optimize size round bottom wok to get?  36cm/14in?
  2. I will be keeping this outside in Maryland.  Is there a cover you can recommend?

Thanks again.  Looking forward to using your invention.

Outdoorstirfry:

  1. 14” to 16” wok size is the best.   Especially 14” you can heat up fastest.
  2. We simply flip the wok upside down to cover the burner.   Some customer buy a tarp sheet.
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this burner is fantastic

Customer (PF13L160EI):

Just want to say this burner is fantastic!  I am enjoying getting to know how to take full advantage of this power.  Can you tell me just how hot it gets or will get my carbon steel wok?

Outdoorstirfry:

Thank you for your good words.  There is a web page describing color vs temperature at https://outdoorstirfry.com/cooking-library/cooking-techniques/advanced-stir-fry-technique-wok-hei/.   You can tell how hot your wok gets to by color.   Just be extra cautious as it can hurt if people touch.

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ingenuity, dedication, and commitment to quality

Customer (PF13L160): 

I am writing to thank you for your ingenuity, dedication, and commitment to quality. I have been using my brand new 160 (latest model) frequently since I received it. I am amazed at the quality of components, consistent results, and superior effectiveness of the centrally-focused burner. 

In fact, I love it so much that I am only afraid of what I would do if any part broke? Is it possible to order spare regulators and hoses? That seems like the most likely point to fail. 

Also, I am loving the updated pilot light design. It has been working flawlessly. I am excited to feed a small crowd!

Anyway, I just want to thank you again for bringing something truly fresh to the American market.

Outdoorstirfry: 

Thank you for your good words.  We agree that the regulator is the most frequent part needs to be changed.  We usually support once customer reports of such failure.  We would discourage buying individual part as most people don’t know well enough how to restore the entire system. 

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Ceiling height?

Customer (PFL160EI):

What is minimum recommended distance from burner to ceiling? I will be using burner outdoors, underneath an awning.

Outdoorstirfry:

We have been cooking with our own 1st generation stove in last twenty years under an awning.   Ours is 7~8 feet in height.

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Can the electronic ignition head be continuously lit during cooking?

Customer (PF13L160EI): 

Am I correct that you can’t leave the pilot lit while cooking with the electronic ignition version?

Outdoorstirfry: 

The electronic ignition version does not have a pilot light.  The spark ignitor has an electric wire with insulation attached on it.  If you leave it lit, the wire insulation will melt and becomes useless.

Customer: 

When cooking should I turn the pilot light off or can it be turned down so If I turn the main burner off I can just turn main burner back on the pilot will light the burner. OR — if left on when cooking (not all the time) will it do some harm to the piezo unit? I do not want to melt any wires.

Outdoorstirfry: 

The electronic ignition head is designed to strike and to give a flame to the main burner.  It needs to be turned off after the main burner is on.   If the main burner is off, you will need to re-strike again.  The electronic ignition head can’t serve as a pilot flame.

Customer: 

Thank You, I thought that was the case. I needed reassuring.
 
What a wonderful Wok stove – it really works. 
 
Our Very Best To Everyone.
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Which Model

Customer (PF13L160):

I cook Chinese food 3 times a week, have been to China a few times, and own more than twenty Chinese cookbooks. I realized that there is one absolutely crucial element to achieve wok hey, which is at the heart of Chinese cooking, and that is a powerful burner. No western burner is good enough for wok hey Chinese style. You need more than 50,000 BTUs for a number of preparations – good luck finding that even in a professional Western style restaurant stove. I searched wide and large for a suitable burner and I finally found it: the outdoorstirfry burner PF13L160 is the best in its class. It gives you more than enough power for ANY Chinese food preparation. A fantastic product. Get it, and then go to this Utube channel to learn how to use it: https://www.youtube.com/channel/UCg0m_Ah8P_MQbnn77-vYnYw/videos. It truly is a different technique the one you need to master or you will eat ashes. A final word about Mr Dong. He is a terrific guy, always willing to help, and very prompt on the uptake when there is a problem to solve. Do yourself a favor and get the PF13L160. A new world of taste awaits you.

The only thing to work on in the future is to make it a little more rust proof…

Outdoorstirfry:

Thank you for your feedback.  Our next gen burners will be much more rust proof.

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thanks-giving

Customer (PF13SFN160): 

Want to say thanks (as in Thanksgiving) for the 160, short-legged.
 
The weather here in upstate New York has become very wintery, some snow and cold too, but did cabbage with garlic and peppers.  It works great, I would have chosen the “Mongolian” style burner too (I’ve seen it referred to as that somewhere).  It is jet engine force.  Most appreciate the way the  160 totally seems like was assembled in garage at home from available hardware store pieces, except of course for the burner parts and ring.  I show it off and wok away.
 
    . . . drop on by and we will stir fry!
 
Outdoorstirfry: 
 
Happy Thanksgiving!   Thanks for the good words.   PF13SFN160 series is still in its early stage.   We don’t know where to find manufacturer for it yet.  So we home make it as you pointed out.   For natural gas, it seems jet type burner is the only choice to reach such power level.
 
I came across “Mongolian” burner before.  Please the link of it if you have it for me to confirm.  I believe it is using propane gas.   It is different from what you get from us.   It is close in construction to our propane PowerFlamer series like PF13L160 but I’m not sure it can reach as high power as our burners.
 
Thanks for the invitation.  Let us know any further feedback.
 
Bests of the season.
 
Customer:  
 
PF13SFN160PF13SFN160
 
Outdoorstirfry: 
 
Happy Thanksgiving!
 
Thanks for the pictures.  The pot stickers are beautifully done.   I know your cookware is of cast iron type.